The members of the Human Resources Association of Greater Concord (HRAGC) will hold a special monthly meeting at 7:45 a.m., Thursday, March 19, at the Holiday Inn, 172 N. Main St. in Concord.
The program for this meeting, entitled “WOW Your Customers, or Somebody Else Will,” provides participants with a fun and informative session on how to thrill both internal and external customers.
“Whether you’re an inpidual business owner or a corporate human resource executive, and whether you work with a team of two or 2,000, this session offers practical takeaways that will help you WOW your customers,” says Regina Clark, who will be the meeting’s speaker. “Every customer expects to be courted these days, and now more than ever organizations need to select the right people, create a motivating work environment, improve processes and offer the right products and services. My session will talk about how to do exactly that.”
Clarkeis also gifting a copy of her book, WOW Your Customers or Somebody Else Will, to all attendees. Clark is the founder of Creative Performance Solutions, LLC and has spoken to audiences across North America and Europe. She delivered the opening keynote at the Granite State SHRM conference in 2013. Regina received her Certified Speaking Designation in 2005, a designation conferred by the National Speakers Association and held by fewer than 200 women worldwide.
Those interested can view her introductory video at youtube.com/watch?v=0v2bUn_Lq0I.
For more information, or to register for the program, please visit hragc.org or email info@hragc.org.
